CompTIA A+

CompTIA A+ covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking. CompTIA A+ covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.

Module 1 - Topologies and Infrastructure

Topologies and the OSI Model
  • Network Topologies.
  • The OSI Model.
  • OSI Model Summary.

  • Ethernet Frames.
  • Modern Ethernet Standards.
  • MAC Addressing.
  • Address Resolution Protocol (ARP).

Infrastructure and Design
  • Planning an Enterprise Campus Network.
  • Planning a SOHO Network Installation.
  • Planning an Industrial Control System.
  • TCP/IP Protocol Suite.

Module 2 - Addressing and Routing

IPv4 Addressing
  • IP Addressing Schemes.
  • Subnetting and Classless Addressing.
  • Public Internet Addressing.
  • Multicast and IGMP.

IPv6 Addressing
  • IPv6 Address Format.
  • Configuring IPv6 Addresses.
  • Migrating to IPv6.

  • Routing Protocols.
  • Routing Algorithms and Metrics.
  • Installing and Configuring Routers.

Module 3 - Troubleshooting and Management

Transport Protocols
  • Transmission Control Protocol (TCP).
  • User Datagram Protocol (UDP).
  • TCP/IP Ports.

Name Resolution
  • THost Names and FQDNs.
  • Domain Name System (DNS).
  • nslookup and nbtstat.

  • Troubleshooting Procedures.
  • Troubleshooting Connectivity Issues.
  • Troubleshooting Configuration Issues.
  • Troubleshooting Internetworking.
  • Troubleshooting Services.

Applications and Services
  • HTTP and HTTPS.
  • FTP, TFTP, and SMB.
  • Email (SMTP / POP / IMAP).
  • Multilayer Switches.

Management and Monitoring
  • Network Monitoring Utilities .
  • Simple Network Management Protocol.
  • Remote Administration Tools.

Cloud and Virtualization
  • Virtualization Technologies.
  • Storage Area Networks.
  • Cloud Computing.

Module 4 - Installation Network Sites

  • Wiring Distribution.
  • HVAC (Heating, Ventilation, Air Conditioning).
  • Fire Prevention and Suppression.

Installing Cable
  • Twisted Pair Cable (UTP / STP / ScTP).
  • Other Copper Cable Types.
  • Fiber Optic Cable and Connectors.
  • Troubleshooting Fiber Cable Issues.

Installing Wireless Networks
  • Wireless Standards (IEEE 802.11).
  • Wireless Site Design.
  • Troubleshooting Wireless Links.

WAN Technologies
  • Modern Telecommunications Networks.
  • Packet-switched WAN Services.
  • Wireless WANs.

Remote Access
  • Remote Access Services (RAS).
  • Virtual Private Networks (VPN).
  • PPTP and SSL VPNs.
  • IP Security (IPsec).
  • Troubleshooting WAN Issues.

Module 5 - Security

Vulnerabilities and Threats Security Basics

  • Wireless Security.
  • Network Attack Strategies.
  • Denial of Service.

Security Appliances
  • Demilitarized Zones (DMZ).
  • Network Address Translation.
  • Firewalls.
  • Configuring a Firewall.
  • Proxies and Gateways.
  • Intrusion Detection Systems (IDS).

  • Authentication Technologies.
  • NTLM and Kerberos.
  • PAP, CHAP, and EAP.
  • Wi-Fi Authentication.
  • Mobile Device Management.
  • Troubleshooting Authentication and ACLs.

Incident Response
  • Business Continuity Concepts.
  • Disaster Recovery Planning.
  • IT Contingency Planning.
  • Incident Response Procedures.
  • Forensic Procedures.
  • Collection of Evidence.

Change and Configuration Management
  • Change and Configuration Management.
  • Procedures and Standards.
  • Employee Policies.
  • Backup Plans and Policies.
  • Troubleshooting WAN Issues.

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